Shipping Policy

Welcome to Herchicvibe. We understand that when you purchase fine jewelry, you expect a delivery process that is as seamless and refined as the pieces themselves. This Shipping Policy is designed to provide complete transparency regarding our logistical procedures, costs, and timelines, ensuring your experience remains exceptional from the moment you checkout to the moment your package arrives.

At Herchicvibe, we specialize in curated jewelry collections that celebrate individuality and elegance. To maintain the highest standards of service, we partner with world-class logistics providers to ensure your orders are handled with the utmost care.

1. Shipping Overview and Philosophy

Our commitment to our customers extends beyond the quality of our jewelry. We believe that clear communication regarding shipping is a cornerstone of a professional e-commerce experience. We have streamlined our fulfillment process to ensure that your items are processed quickly and delivered securely. All orders placed through herchicvibe.shop are subject to the terms outlined below. By completing a purchase, you agree to these shipping protocols.

2. Order Processing and Handling Time

Before an order is handed over to the carrier, it undergoes a meticulous handling and preparation phase. This includes order verification, quality inspection of the jewelry, and secure packaging to prevent damage during transit.

Handling Time: 1 Business Day.
Order Cut-Off Time: 5:00 PM (EST), Monday through Friday.

Orders placed before 5:00 PM EST on a business day will begin processing the same day and are typically dispatched within 24 hours. Orders placed after 5:00 PM EST on Friday, or during the weekend, will be processed on the following Monday (excluding public holidays).

3. Shipping Rates and Timelines

We believe in simplicity when it comes to shipping costs. To provide a predictable shopping experience, Herchicvibe utilizes a flat-rate shipping model. This ensures that whether you are purchasing a single minimalist ring or an entire suite of jewelry, your shipping costs remain constant.

Shipping Detail	Information
Flat Rate Shipping Fee	$6.99 USD
Order Handling Time	1 Business Day (Mon-Fri)
Transit Time	2 – 6 Business Days (Mon-Fri)
Total Estimated Delivery	3 – 7 Business Days

Note: The "Total Estimated Delivery" is the sum of our handling time and the carrier's transit time. While we strive to meet these windows, please note that transit times are estimates provided by our carriers and may be subject to external factors such as extreme weather or carrier delays.

4. Domestic Delivery Services

To ensure reliable and secure delivery across the United States, Herchicvibe partners with the industry’s most reputable domestic carriers. Depending on your location and the specific requirements of the shipment, your order will be delivered by one of the following services:

USPS (United States Postal Service): Often used for residential deliveries and PO Boxes.
UPS (United Parcel Service): Utilized for expedited and high-value shipments requiring robust tracking.
FedEx: Employed for efficient ground and express logistics.

We select the most appropriate carrier at the time of shipment to ensure your jewelry reaches you in the safest and most efficient manner possible.

5. Order Tracking Procedures

Transparency is vital when awaiting a jewelry delivery. Once your order has been processed and picked up by our carrier, you will receive an automated Shipping Confirmation email.

This email will contain:

A list of the items shipped.
The name of the delivery carrier (USPS, UPS, or FedEx).
A unique tracking number.

How to track your order:

Click the link provided in your confirmation email to be directed to the carrier’s tracking portal.
Alternatively, visit the official website of the assigned carrier (USPS.com, UPS.com, or FedEx.com) and manually enter your tracking number.
Please allow up to 24 hours for the tracking information to update once the initial notification is sent.

6. Delivery Address Requirements

To ensure successful delivery, please provide a complete and accurate shipping address at checkout.

Address Accuracy: Herchicvibe is not responsible for orders shipped to incorrect addresses provided by the customer. Please double-check your street number, apartment number, and zip code.
Modifications: If you notice an error in your shipping address after placing an order, please contact support@herchicvibe.shop immediately. We can only update addresses if the order has not yet entered the fulfillment phase.
PO Boxes: We do deliver to PO Boxes via USPS; however, high-value jewelry items may require a physical address for secure signature delivery via UPS or FedEx.

7. Missing or Lost Packages

It is a rare occurrence, but if your tracking information indicates that your package has been delivered, yet you have not received it, please follow these steps:

Verify the shipping address provided in your order confirmation.
Check with neighbors or household members.
Look around your property (porches, side doors, or behind plants).
Contact the local office of the carrier (e.g., your local Post Office) to request a GPS delivery verification.

If the package remains missing after 48 hours from the "Delivered" status, please contact our support team at support@herchicvibe.shop. We will assist you in filing a claim with the carrier.

8. Damaged Items During Transit

We take great care in packaging our jewelry in reinforced boxes to ensure they arrive in pristine condition. If your item arrives damaged, please retain all packaging materials and contact us within 48 hours of delivery.

Please include:

Your Order Number.
Clear photographs of the damaged packaging and the damaged jewelry.

We will prioritize a replacement or a resolution once the damage is verified.

9. Shipping Restrictions and Holidays

Herchicvibe operates Monday through Friday for shipping and fulfillment. Please note that our carriers do not count weekends or federal holidays as transit days.

Observed Holidays (No Shipping):

New Year’s Day
Martin Luther King Jr. Day
President's Day
Memorial Day
Independence Day
Labor Day
Columbus Day
Veterans Day
Thanksgiving Day
Christmas Day

Orders placed on these days will be processed on the next available business day.

10. Cancellation Policy

If you wish to cancel your order, please contact us within 12 hours of placement. Because our handling time is optimized for a 1-day turnaround, once an order has been processed for shipping, we are unable to cancel it. In such cases, you will need to follow our standard Returns Policy upon receipt of the item.

11. Support and Communication

At Herchicvibe, we pride ourselves on professional and timely customer service. Whether you have questions about your tracking status or need clarification on our shipping fees, our team is available to assist you.

Customer Support Contact Information:

Email: support@herchicvibe.shop
Operating Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday.
Store Name: Herchicvibe

We aim to respond to all shipping-related inquiries within 24 business hours.

12. Summary Table for Quick Reference

Policy Feature	Specification
Store Name	Herchicvibe
Website	herchicvibe.shop
Handling Time	1 Business Day
Transit Time	2 - 6 Business Days
Shipping Cost	$6.99 Flat Rate
Cut-off Time	5:00 PM EST (Mon-Fri)
Carriers	USPS, UPS, FedEx
Support Email	support@herchicvibe.shop
Support Hours	8 AM - 7 PM EST (Mon-Sat)

13. Safety and Security in Jewelry Shipping

Shipping jewelry requires a higher level of security than standard retail goods. At Herchicvibe, we use discreet outer packaging that does not advertise the contents as "jewelry" to prevent theft or tampering during the transit process. Inside the discreet mailer, your jewelry is housed in a professional brand box, ensuring that the "chic vibe" is preserved until the moment you open it.

We appreciate your trust in Herchicvibe. Our goal is to make the shipping process as reliable as the jewelry we create, ensuring that every piece reaches its new home safely and promptly.

Last Updated: May 11, 2026