Privacy Policy

At Herchicvibe, reachable via herchicvibe.shop, we recognize that your privacy is as precious as the jewelry we curate. This Privacy Policy document outlines the types of personal information that is collected and recorded by Herchicvibe and how we use it.

By using our website, you hereby consent to our Privacy Policy and agree to its terms. We are committed to ensuring that your personal data is protected and used only in accordance with this statement.

1. Introduction and Scope

This Privacy Policy applies to all visitors, users, and others who access or use the Service. It covers how we handle "Personally Identifiable Information" (PII), which is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

2. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you.

A. Personal Data

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes:

Identity Data: Name, surname, and username.
Contact Data: Email address (support@herchicvibe.shop), phone number, and shipping/billing addresses.
Financial Data: While we use PayPal and Venmo to process payments, we may receive confirmation of payment. We do not store your full credit card numbers or bank details on our servers.
Transaction Data: Details about products you have purchased from us and payments made to and from you.

B. Usage Data

We may also collect information on how the Service is accessed and used. This Usage Data may include information such as your computer's IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and the time spent on those pages.

3. How We Use Your Information

Herchicvibe uses the collected data for various purposes:

To provide and maintain our Service: Including processing your jewelry orders and managing your account.
To notify you about changes: Such as updates to your shipping status or tracking numbers.
To provide customer support: Handling inquiries sent to support@herchicvibe.shop.
To gather analysis: So that we can improve our website and jewelry collections.
To monitor usage: Detecting, preventing, and addressing technical issues or fraudulent activity.
To provide news/offers: We may send you marketing emails if you have opted in, but you can opt out at any time.

4. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

5. Transfer of Data

Your information, including Personal Data, may be transferred to—and maintained on—computers located outside of your state, province, or country where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

6. Disclosure of Data

We may disclose your personal information in the good faith belief that such action is necessary to:

Comply with a legal obligation.
Protect and defend the rights or property of Herchicvibe.
Prevent or investigate possible wrongdoing in connection with the Service.
Protect the personal safety of users of the Service or the public.
Protect against legal liability.

7. Service Providers & Third-Party Partners

We employ third-party companies and individuals to facilitate our Service. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Payment Processors: We use PayPal and Venmo. Their use of your personal information is governed by their own Privacy Policies.
Logistics Partners: We share your name and address with USPS, UPS, and FedEx to ensure your jewelry is delivered.
Analytics: We may use third-party Service Providers, such as Google Analytics, to monitor and analyze the use of our Service.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.

Strictly Necessary Cookies: Essential for you to browse the website and use its features, such as accessing secure areas or using the shopping cart.
Preference Cookies: These allow our website to remember choices you make (such as your language or the region you are in) to provide enhanced features.

9. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, including SSL encryption, we cannot guarantee its absolute security.

10. Summary Table for Quick Reference

Data Category	Purpose	Retention
Order Info	Fulfillment & Shipping	7 Years (Legal/Tax)
Email Address	Communication & Support	Until Unsubscribed
Payment Info	Transaction Processing	Handled by PayPal/Venmo
Usage Logs	Site Optimization	24 Months
Support Records	Customer Satisfaction	3 Years

11. Your Data Protection Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

Request access to your personal data.
Request correction of the personal data that we hold about you.
Request erasure of your personal data.
Object to processing of your personal data.
Request restriction of processing your personal data.
Request the transfer of your personal data.
Right to withdraw consent.

To exercise any of these rights, please contact us at support@herchicvibe.shop.

12. Children's Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this policy. You are advised to review this Privacy Policy periodically for any changes.